Sales & Lead Support

Keep your sales follow-up moving.

New enquiries are easier to manage when someone owns the next step. ANZ International helps you plan sales and lead support around your qualification criteria, approved messages and CRM workflow, so your sales team can focus on the conversations that need them.

Discuss your sales support needs

Serving businesses since 2005 · Supporting businesses internationally

Start with a clear handover to your sales team

Define your ideal customer and what makes a qualified enquiry.
Agree contact channels, approved scripts and follow-up intervals.
Set booking rules, CRM fields and handover responsibilities.

Support the work between enquiry and conversation

Lead qualification

Review enquiries against your criteria, gather missing information and record why a lead is ready for your sales team.

Appointment setting and follow-up

Coordinate suitable meeting times, send approved reminders and follow up through the channels and contact rules agreed with you.

CRM and pipeline administration

Keep contact details, conversation notes, ownership and next steps organised in your existing CRM.

Build support around your sales process

We begin with your offer, target customers and current workflow. Together, we decide which tasks can be handled by a support role and which require your salesperson. Recruitment, training, working hours and access are agreed before launch.

Measure useful progress

Agree a small set of measures such as response time, qualified handovers, booked meetings and CRM completeness. Your team defines qualification and records sales outcomes. A booked appointment is not a completed sale, and sales or revenue targets are not guaranteed.

Keep outreach relevant and approved

Any outbound work starts with an agreed audience, authorised contact sources, approved messages and rules for follow-up and opt-outs. Your team retains approval of offers, prices and commercial commitments. We can also discuss CRM automation for reminders, booking and handover.

Common questions

Can you work in our existing CRM?

We review your tools and required tasks before agreeing scope and access. Share the CRM name and the workflow you want supported in your initial enquiry.

Do you provide leads or guarantee sales?

The service focuses on agreed qualification, follow-up and administration. Research or outbound prospecting can be discussed separately; contact sources, scope and suitability must be agreed. We do not guarantee appointments, sales or revenue.

What should we include in an enquiry?

Tell us about your offer, target customers, enquiry volume, CRM, channels and working hours. Describe your process without sending confidential prospect records.

Let’s plan the right support.

Tell us about your workflow, tools and coverage needs. We’ll come back with a practical recommendation.

Discuss your sales support needs